Friday, June 12, 2009
Offering service to aid people in some of life’s most difficult moments
By DAN KEGLEY/Staff
Funeral directors understand the quandary facing new business owners Kenny Lyles and son-in-law Wes Price of Chilhowie, but even undertakers have an easier time of marketing their services. After all, everyone will need their help sometime. Death is, of course, inevitable and solicitation of end-of-life accommodations is almost equally so.
It’s the means of death or serious injury that creates both the need for Lyles and Price’s service and their difficulty in offering it. As Lyles said this week, they’re in a Catch 22, stuck between a rock and a hard place.
At considerable investment of time and personal expense, they have become trained and certified to offer a humanitarian service few people will ever need and none want to think about until they need it.
This fall, they started Mountain Empire Bio-Recovery Inc. They are technicians trained in cleaning up what can be a considerable amount of human bodily fluid, bone and tissue and residual contamination where murders, suicides, unattended deaths, and even non-fatal but bloody injuries and accidents happen.
For family members faced with these situations, especially fatalities, cleaning up after them can add levels of abhorrent trauma on top of the loss itself.
Sometimes good can come from tragedy, and the community has sought long and hard for any good to be found in a violent murder of a family in Seven Mile Ford three years ago. Lyles and Price got the inspiration for their service after a man shot to death a couple and their young child in 2005.
“After the scene was released by the investigators it was left for the family and there was no one to clean it up,” Price said in a recent e-mail. “We vowed then that no family should be left with the horrifying task of cleaning up a scene like that and have devoted our time to become trained in the bio-recovery field.”
Price said he and Lyles researched and found a school teaching bio-recovery in South Carolina and learned there how complex a task it can be.
“We thought we’d take a bucket of water and some bleach and that would be it,” Price said. Not even close. Organic matter soon deactivates bleach, Lyles said, rendering a mop bucket full of water impotent to disinfect and creating instead a new means of spreading contamination.
And there can be plenty of that. Many disease organisms can survive in suspended animation outside the body for long periods, awaiting reintroduction into a new host. Price said while the floor can look clean, it can harbor viruses that can transfer to children’s toys, for example, and then to children who put the toys in their mouths. More directly, small children often put their mouths directly on floors.
Lyles and Price got a real education in infectious disease management and decontamination technology to go with their certification by the National Institute of Decontamination Specialists and the American Bio-recovery Association. They gained OSHA (Occupational Safety and Health Administration) compliance in standards for handling bloodborne pathogens, hazard communications, respiratory protection, industrial site lockout/tagout procedure, and confined space operations.
Those last two items enable them to respond to work sites where bad things happen to people using machines.
OSHA is serious about making sure people know how to handle bloodborne pathogens, imposing fines as high as $70,000 for violations of standards of the OSHA regulation whose number Price can recite without effort: “29CFR1910:1030.”
“We learned a lot,” Lyles said.
What they learned, they said, made obvious that carpet cleaning services probably are not addressing the full scope of contamination when they respond to accident and death scenes.“A thumbnail-size spot of blood will contaminate a two-foot wide area under the carpet,” Price said, necessitating carpet removal and direct cleaning of the surface below.
He and Lyles can handle that as well as a much more involved scenario that is tough to merely read about, the contamination potential of body that goes undiscovered. “Fluids from an unattended death in two weeks can seep through the floor to the ground,” Price said.
Among its many steps, decontamination involves ensuring the environment at clean-up is identical to its state when the trauma occurred. For example, Price said, the temperature need to be the same. If it is colder, pores in surfaces close, trapping molecules of substances that can later emit odors. Even the ozone machine they employ can’t reach into closed pores, he said.
Police are highly protective of crime scenes until investigators can glean from the physical evidence all they need. After that, the scene is released to the family, or to the business if the event happens in the workplace. In that instance, too many managers have employees just mop up, a practice that is unlikely to disinfect the scene.
Families should not have to deal with that aspect of a death, Lyles and Price believe. “People have to go on with making funeral arrangements,” Price said. “They can turn [cleanup] over to us. We can get in as soon as it is released.”
Their training involved hand-on exercises. One scenario presented a suicide by shotgun, another a stabbing. Hog blood and organs were reasonable facsimiles for their human counterparts in what instructors told them was a pretty realistic presentation of what the students would encounter in practice.
Lyles and Price incorporated their business Aug. 1 and are awaiting their first call to service, and that’s how they view it. Despite a collective investment of some $14,000 in education and equipment, they’ll operate much as rescue squads do. Mountain Empire Bio-Recovery will bill homeowners’ insurance they say covers their work. “Ninety-nine percent of the time it is not coming out of the homeowner’s pocket,” Price said. They’ll even handle the billing.
However, payment is not a consideration, they said. They’ll work for the uninsured and those unable to pay just the same as for the insured.
Lyles and Price’s marketing quandary involves their desire to remain tactful in promoting a service for needs that remain largely unthinkable. No one expects to face cleanup after violence or accidents.
“We understand that our business is one that is not the type that you can make flyers and use for advertising, but there is a need for these services and families are not aware that they are available,” Price said.
The men are directly contacting law enforcement agencies in Southwest Virginia and Northeast Tennessee, and plan to make connections with rescue squads and other first responders.
dkegley@wythenews.com
Saturday, May 16, 2009
Why you need crime scene cleanup services
By Alex Thomson
Crime scene cleanup or trauma scene cleanup after the death of someone either violently or naturally is by and large the responsibility of the victim’s family. Even till few years ago, there were a handful of cleaning companies that specialized in trauma cleaning service. But today this niche service has emerged as a lucrative business and there are many companies who provide this service.
Trauma cleaning service requires special experience, skills, equipment and expertise to deal with different types of bio-hazardous waste and dispose them efficiently with the minimum possible emotional stress to the victim’s family.
The most traumatic form of death is violent death and leaves the victim’s family feeling both victimized and traumatized. Coming to terms with the unnatural death of a loved one is in itself an uphill task for the bereaved family, and to top it they have to deal with other practical matters like making funeral arrangements, dealing with insurance issues, contacting surviving family and friends and locating wills. Furthermore, in case of violent crimes the police and the media are also involved. This can really overwhelm any family. Here is where trauma cleaning service comes to your rescue. They lighten one of the heaviest burdens, that is of dealing with the horrid murder cleanup. They will take care of the crime scene cleanup, ensuring that the scene is restored to its pre-incidental state as far as possible and in the most quick and efficient manner thus allowing you to deal with other important matters. Most service providers work discreetly and protect the confidentiality of the sufferer and family.
Most of the times, the crime scenes are so ghastly that they can induce additional emotional trauma in victim’s friends and family. By hiring professionals for cleanup, you can reduce this emotional stress. Immediately after death the nature begins its process of breaking down the body. Unattended death scene and dead bodies can be dangerous as it gives rise to blood borne pathogens, mold spores and bacteria. You may try to clean the area by yourself but the exposure may result in flu-like diseases or direct attack on the respiratory system. So it is advisable to leave this job to professionals who specialize in bio fluid and blood remediation.
The total cost involving a trauma scene cleanup will depend on a number of factors. One of the most major factors is that how many technicians will be needed for the job, how long will the job take and the quantity of hazardous material that needs to be treated and disposed of. It can range anywhere in the range of $100 to $1000 per hour. Some people might call this business as capitalizing on death but it is still essential and indispensable in case of a death.
Crime scene cleanup or trauma scene cleanup after the death of someone either violently or naturally is by and large the responsibility of the victim’s family. Even till few years ago, there were a handful of cleaning companies that specialized in trauma cleaning service. But today this niche service has emerged as a lucrative business and there are many companies who provide this service.
Trauma cleaning service requires special experience, skills, equipment and expertise to deal with different types of bio-hazardous waste and dispose them efficiently with the minimum possible emotional stress to the victim’s family.
The most traumatic form of death is violent death and leaves the victim’s family feeling both victimized and traumatized. Coming to terms with the unnatural death of a loved one is in itself an uphill task for the bereaved family, and to top it they have to deal with other practical matters like making funeral arrangements, dealing with insurance issues, contacting surviving family and friends and locating wills. Furthermore, in case of violent crimes the police and the media are also involved. This can really overwhelm any family. Here is where trauma cleaning service comes to your rescue. They lighten one of the heaviest burdens, that is of dealing with the horrid murder cleanup. They will take care of the crime scene cleanup, ensuring that the scene is restored to its pre-incidental state as far as possible and in the most quick and efficient manner thus allowing you to deal with other important matters. Most service providers work discreetly and protect the confidentiality of the sufferer and family.
Most of the times, the crime scenes are so ghastly that they can induce additional emotional trauma in victim’s friends and family. By hiring professionals for cleanup, you can reduce this emotional stress. Immediately after death the nature begins its process of breaking down the body. Unattended death scene and dead bodies can be dangerous as it gives rise to blood borne pathogens, mold spores and bacteria. You may try to clean the area by yourself but the exposure may result in flu-like diseases or direct attack on the respiratory system. So it is advisable to leave this job to professionals who specialize in bio fluid and blood remediation.
The total cost involving a trauma scene cleanup will depend on a number of factors. One of the most major factors is that how many technicians will be needed for the job, how long will the job take and the quantity of hazardous material that needs to be treated and disposed of. It can range anywhere in the range of $100 to $1000 per hour. Some people might call this business as capitalizing on death but it is still essential and indispensable in case of a death.
Wednesday, May 13, 2009
Crime Scene Cleanup: What It Involves
A crime scene cleanup service is not without its complications. Crime scene cleaning encompasses restoring the crime scene to its original state. When a crime is usually discovered, crime scene cleaners are not called until after officers of the law, like the crime scene investigators, have done their jobs first and have given the go ahead for the cleaners to come in. If you intend to hire a crime scene cleanup company, you must make sure that they are well equipped and fit right to get the job done. A crime scene presents challenging conditions.
The Use Of Protective Gears:
Crime scenes can very well involve the use of hazardous or deadly substances. For safety reasons then, it has become imperative that crime scene cleaners use protective clothing, in addition to protective tools and gadgets. You must see to it that they have all the necessary protective gears and gadgets. The protective clothing can consist of disposable gloves and suits. A disposable gear is preferred nowadays since it offers the best protection against contamination. You use it one time and get rid of it. That way, the dangers of contamination is virtually brought down to zero percent. Protective clothing extends to respirators and the use of heavy-duty industrial or chemical-spill protective boots.
Among the gadgets that a crime scene cleaning company must have are special brushes, special sprayers, and wet vacuum. These special tools ensure added protection against getting into contact with the hazard could very well be present in the crime scene. There is large, special equipment such as a mounted steam injection tool that is designed to sanitize dried up biohazard materials such as scattered flesh and brain. You would also need to check if they have the specialized tank for chemical treatments and industrial strength waste containers to collect biohazard waste.
Of course, any crime scene clean up must have the usual cleaning supplies common to all cleaning service companies. There are the buckets, mops, brushes and spray bottles. For cleaning products, you should check if they use industrial cleaning products. A crime scene cleaning company must have these on their lists:
1 - Disinfectants including hydrogen peroxide and bleaches - The kinds that the hospitals used are commonly acceptable.
2 - Enzyme solvers for cleaning blood stains. It also kills viruses and bacteria.
3 - Odor removers such as foggers, ozone machines, and deodorizers
4 - Handy tools for breaking and extending such as saws, sledgehammers, and ladders
Established crime scene operators also equip themselves with cameras and take pictures of the crime scene before commencing work which. The pictures taken may prove useful for legal matters and insurance purposes. You never know which.
Needless to say, a specially fitted form of transportation and proper waste disposal is also needed. These requirements are specific. As you can imagine, crime scene cleaning is in a different category on its own. A home cleaning or janitorial service company may not be able to cope up with the demands of a crime scene. A crime scene cleanup service requires many special gears and tools that a home cleaning or a janitorial service company does not usually have or does not require. Crime scene cleaning if not done correctly can expose the public to untold hazards.
What Else To Look For In A Crime Scene Cleanup Company
You may also want to hire a company that has established itself. An experienced company with a strong reputation is always a plus but it could be expensive too. You will do well to balance your needs with what is your budget. There are several companies that offer specific prices such as for death scene clean up categories and suicide clean up categories. Most companies own a website and have round the clock customer service as receptionists.
When looking for a suitable crime scene cleaning service, among the first things you need to do is to scout for price quotes. Crime scene cleanup services usually provide quote after they have examined the crime scene and then they give you a definite quote. Factors that are usually considered include the number of personnel that will be needed to get the job done. It also includes the amount of time that might be needed. The nature and amount of the waste materials that need to be disposed will also be factored in. You can be sure that the more sophisticated equipments needed the more expensive it will get.
Crime Scene Cleanup And Your Insurance
For homeowners, the best approach is always to make sure that crime scene cleanup services clauses and provisions are written down on the contracts or policies. The inclusion of crime cleanup services clauses is very common and has become standard clause in most homeowner’s policy. Make sure that you are covered for this unforeseen event. Make sure that your policy directs the crime scene cleaning company to transact directly with the homeowner insurance company. A crime scene cleaning service is usually a standard clause in many homeowners’ insurance clause. These companies often do the paperwork in behalf of clients.
If for some reason you do not have such coverage by any policies relating to crime scene cleanup on your home, there are ways to keep your expenses controlled.
Finding the right company can be very taxing, especially that you have to deal with the emotional stress stemming from the crime itself, especially with a crime scene involving death.
There are many crime scene cleanup companies in operation nowadays. There are reliable professionals that you can hire and prices are relatively competitive. As of recently, crime-scene cleanup services can cost up to $600 for an hour of their service. A homicide case alone involving a single room and a huge amount of blood can cost about $1,000 to $3,000.
In recent years, crime scene cleaning has come to be known as, "Crime and Trauma Scene Decontamination or CTS. Basically, CTS is a special form of crime scene cleaning focusing on decontamination of the crime scene from hazardous substances such as those resulting from violent crimes or those involving chemical contaminations such as methamphetamine labs or anthrax production. This type of service is particularly common when violent crimes are committed in a home. It is rare that the residents move out of the home after it has become a scene of a crime. Most often, the residents just opt to have it cleaned up. That is why, it is very important to hire the best crime scene cleaning company out there. The place needs to be totally free from contamination of any kind. You have to make sure that the company is able to remove all traces of the violent crime that took place. This includes cleaning biohazards that are sometimes invisible to the untrained eye.
Legally speaking, federal laws state that all bodily fluids are deemed biohazards and you should make sure that the cleanup service company you hire understands this and includes it in the cleanup. These things appear as blood or tissue splattered on a crime scene. You must be able to hire a company that is equipped with special knowledge to safely handle biohazard materials. The company must have the knowledge what to search for in any give biohazard crime scene. For instance, the company should be able to tell clues such that if there is a bloodstain the size of a thumbnail on a carpet, you can bet that there is about a huge bloodstain underneath. Federal and State laws have their own laws in terms of transport and disposal of biohazard waste. Make sure that the company you hire has all the permits necessary.
It will also be a huge plus if you could hire people who not only has the special trainings but also who have the nature to be sympathetic. If you are close to the victim and have the cleaning done at the behest of the victim’s relatives, it would matter that the cleaners tread the site with some level of respect. It is a common site that family members and loved ones are often there at scene. In general, when looking for a suitable crime scene cleaners, you would take into considerations the kind of situation that the crimes scene presents and the demands that it require. Crime scene cleaning companies handle a wide variety of crime scenes and prices may vary from one to the other crime scene and one to the other company.
Each type of scene requires its own particular demands not only to make the crime scene look clean and neat on the surface but to make it germ free, and clean inside and to make it free from all deadly and infectious substances. The cleanup cost for biohazards may vary depending on degree of the bio hazard(s) on the scene. There may even be a category that changes the cleanup pricing which usually involves decomposing bodies and carcasses. Likewise, a cleanup of chemical hazards vary, depending on the amount of chemical hazards as well as the grades i.e. how hazardous the substance is in terms of human contact. Prices are also determined by the number of hours and personnel that it would to get the crime scene cleaned. In addition, the "gross factor" from crime scene involving death and gore needs to be taken under consideration regarding the chemicals that will be used as opposed to those crimes' that do not have gore involved.
Wednesday, May 6, 2009
Traumatic Grief
By Nancy Crump
Since the late 1980’s, we have seen an increase in interest and research on the effects of trauma on the grief process. We have learned that the grief process from the sudden, unexpected, and often violent deaths of suicide, homicide, auto accidents, natural disasters, and other types of deaths, is very different from the grief process of those who have died from natural causes, old age, or long-termed illness. Many, if not all, of the deaths faced by Bio Technicians fall into the category of traumatic. Those family members who hire you have usually been touched by the trauma of the death. Understanding the traumatic grief process and its differences from other types of grief may be of some help to you as you deal with these family members.
There are several key elements that make the responses by family members to a traumatic death difficult. First is the suddenness of the death. Family members usually did not have time to prepare themselves for the death and to make the psychological adjustments to cope with the news of the death. Also, the suddenness of the death does not give the family an opportunity to say goodbye to the victim before their death. Second, the violence of the death may leave the family with horrific memories and nightmares that often interfere with the grief process. Third, many of these types of deaths require police intervention and the family is often not given the support, information, and compassion they need at the time. Another element can be the presence of the media at the time of the death, as well as weeks and months later if legal issues follow the death. Most traumatic deaths involve young people who’s parents, grandparents, and siblings may still live. Certainly, the death of a child or young person is very difficult to cope with.
Reactions to a traumatic death can be very different, more intense, and longer lasting than other types of death. The emotions following a traumatic death are often conflicting and intense. There is a tendency to relive the death event over and over in an attempt to make it real. Intrusive thoughts and nightmares are very common. Intense physical responses such as inability to eat or sleep, stomach aches and headaches, muscle tension, high blood pressure and a decrease in the autoimmune system are also common. Many times, the survivors must deal with intense feelings of guilt or remorse, feeling that they were somehow responsible or could have prevented the death “if only”. Family members have the need to tell the story of the death over and over again in an attempt to gain a sense of the reality of the death. They often have an overwhelming need to learn all they can about the circumstances of the death - how the person died, whether they were in pain, did they know they were dying, what were their last words, who saw what happened, and in cases of homicide, who committed the murder. All of these reactions are ways the survivors use to grasp the reality of the death and to begin the grief process.
As Bio Technicians, you are often called by family members or meet them upon arrival to the scene. Understanding some of the dynamics of trauma on the grief process may help as you help the family. Understanding the “normalcy” of the reactions you may see can help you feel more competent and assured to speak with family members without wondering whether or not you are saying the “right” thing. Some suggestions are listed below, but the most important thing is to convey sincerity and compassion to the family. They are very vulnerable and sensitive to words, expressions, and body language. Just make sure that what you say and do is congruent with how you feel or you will come across as insincere and uncaring.
Soon after a traumatic death, most survivors simply need to tell the story to anyone who will listen. It is important for their recovery to be able to do this. If you have time to listen, do so. They are not necessarily looking for any input from you; they just need someone to listen.
Remember that there are two basic rules for grieving people – you don’t hurt yourself or someone else. If, during the conversation, you hear comments that indicate the person is thinking of either, you might suggest they go talk to someone else before making a decision to do something like this. Create a list of counselors, therapists, or mental health centers to hand out at times like these. Take comments about thoughts of suicide seriously and offer to call a friend or family member to be with the person and get them help. Suicide rates often increase after a sudden, traumatic death of a loved one. These are very difficult situations for you as a caregiver, but you need to set limits as to what you can and cannot do. Listening and having resources available are all you need. The survivor needs to take some responsibility for them, and others who are better trained to handle these situations need to be contacted.
Although many reactions may look and feel “crazy”, most are normal reactions to the situation. Again, as long as they don’t hurt themselves or someone else, they are probably reacting normally to an abnormal situation. Helping normalize these reactions is very helpful to the survivor. Encouraging the survivor to talk and to express what they are experiencing is also helpful. Making a simple statement such as, “I think I’d feel the same way if this happened to me”, helps the survivor feel less out of control.
There are many support groups available to survivors that would make a good resource for them. Creating a list of those in your community or in nearby communities is a great gift for survivors. They may not want to attend a support group, but usually someone from the group is always willing to talk to them by telephone or offer assistance.
In the work you do, you may find yourself in situations of dealing with survivors who have needs you do not feel comfortable or competent in dealing with. That’s okay as it is not your responsibility to be all things to all people. However, there are these simple steps you can take to help your families in a meaningful way. You can listen. You can refer. You can offer resources. Having some general knowledge of the traumatic grief process may make you feel more competent in dealing with your families and knowing that you are being supportive and helpful in a meaningful way.
Below are some national organizations that offer support groups in almost every locality. They are specific to either the type of death or the relationship to the person who died and are more appropriate to traumatic deaths. They all have web sites or central telephone numbers that can be contacted for local information.
The Compassionate Friends – for parents’ whose child has died of any cause.
MADD – Mothers Against Drunk Drivers offer support for parents who a drunk driver killed child
Widowed Persons Service – sponsored by AARP for spousal death
SOS – Survivors of Suicide support groups
POMC – Parents of Murdered Children and other victims of homicide.
These and many other groups may be listed at your county’s Victim Assistance Office usually located in the office of the District Attorney. Also, check with your local hospices or hospitals. They offer support groups that are open to the public. Some local churches may also host support groups. As you create your list, don’t try to keep up with the dates and times of group meetings as they change frequently. All you need is the name of the group, a telephone number, and possibly a contact person. Leave it to the survivors to take the responsibility to make the calls on their own behalf.
Since the late 1980’s, we have seen an increase in interest and research on the effects of trauma on the grief process. We have learned that the grief process from the sudden, unexpected, and often violent deaths of suicide, homicide, auto accidents, natural disasters, and other types of deaths, is very different from the grief process of those who have died from natural causes, old age, or long-termed illness. Many, if not all, of the deaths faced by Bio Technicians fall into the category of traumatic. Those family members who hire you have usually been touched by the trauma of the death. Understanding the traumatic grief process and its differences from other types of grief may be of some help to you as you deal with these family members.
There are several key elements that make the responses by family members to a traumatic death difficult. First is the suddenness of the death. Family members usually did not have time to prepare themselves for the death and to make the psychological adjustments to cope with the news of the death. Also, the suddenness of the death does not give the family an opportunity to say goodbye to the victim before their death. Second, the violence of the death may leave the family with horrific memories and nightmares that often interfere with the grief process. Third, many of these types of deaths require police intervention and the family is often not given the support, information, and compassion they need at the time. Another element can be the presence of the media at the time of the death, as well as weeks and months later if legal issues follow the death. Most traumatic deaths involve young people who’s parents, grandparents, and siblings may still live. Certainly, the death of a child or young person is very difficult to cope with.
Reactions to a traumatic death can be very different, more intense, and longer lasting than other types of death. The emotions following a traumatic death are often conflicting and intense. There is a tendency to relive the death event over and over in an attempt to make it real. Intrusive thoughts and nightmares are very common. Intense physical responses such as inability to eat or sleep, stomach aches and headaches, muscle tension, high blood pressure and a decrease in the autoimmune system are also common. Many times, the survivors must deal with intense feelings of guilt or remorse, feeling that they were somehow responsible or could have prevented the death “if only”. Family members have the need to tell the story of the death over and over again in an attempt to gain a sense of the reality of the death. They often have an overwhelming need to learn all they can about the circumstances of the death - how the person died, whether they were in pain, did they know they were dying, what were their last words, who saw what happened, and in cases of homicide, who committed the murder. All of these reactions are ways the survivors use to grasp the reality of the death and to begin the grief process.
As Bio Technicians, you are often called by family members or meet them upon arrival to the scene. Understanding some of the dynamics of trauma on the grief process may help as you help the family. Understanding the “normalcy” of the reactions you may see can help you feel more competent and assured to speak with family members without wondering whether or not you are saying the “right” thing. Some suggestions are listed below, but the most important thing is to convey sincerity and compassion to the family. They are very vulnerable and sensitive to words, expressions, and body language. Just make sure that what you say and do is congruent with how you feel or you will come across as insincere and uncaring.
Soon after a traumatic death, most survivors simply need to tell the story to anyone who will listen. It is important for their recovery to be able to do this. If you have time to listen, do so. They are not necessarily looking for any input from you; they just need someone to listen.
Remember that there are two basic rules for grieving people – you don’t hurt yourself or someone else. If, during the conversation, you hear comments that indicate the person is thinking of either, you might suggest they go talk to someone else before making a decision to do something like this. Create a list of counselors, therapists, or mental health centers to hand out at times like these. Take comments about thoughts of suicide seriously and offer to call a friend or family member to be with the person and get them help. Suicide rates often increase after a sudden, traumatic death of a loved one. These are very difficult situations for you as a caregiver, but you need to set limits as to what you can and cannot do. Listening and having resources available are all you need. The survivor needs to take some responsibility for them, and others who are better trained to handle these situations need to be contacted.
Although many reactions may look and feel “crazy”, most are normal reactions to the situation. Again, as long as they don’t hurt themselves or someone else, they are probably reacting normally to an abnormal situation. Helping normalize these reactions is very helpful to the survivor. Encouraging the survivor to talk and to express what they are experiencing is also helpful. Making a simple statement such as, “I think I’d feel the same way if this happened to me”, helps the survivor feel less out of control.
There are many support groups available to survivors that would make a good resource for them. Creating a list of those in your community or in nearby communities is a great gift for survivors. They may not want to attend a support group, but usually someone from the group is always willing to talk to them by telephone or offer assistance.
In the work you do, you may find yourself in situations of dealing with survivors who have needs you do not feel comfortable or competent in dealing with. That’s okay as it is not your responsibility to be all things to all people. However, there are these simple steps you can take to help your families in a meaningful way. You can listen. You can refer. You can offer resources. Having some general knowledge of the traumatic grief process may make you feel more competent in dealing with your families and knowing that you are being supportive and helpful in a meaningful way.
Below are some national organizations that offer support groups in almost every locality. They are specific to either the type of death or the relationship to the person who died and are more appropriate to traumatic deaths. They all have web sites or central telephone numbers that can be contacted for local information.
The Compassionate Friends – for parents’ whose child has died of any cause.
MADD – Mothers Against Drunk Drivers offer support for parents who a drunk driver killed child
Widowed Persons Service – sponsored by AARP for spousal death
SOS – Survivors of Suicide support groups
POMC – Parents of Murdered Children and other victims of homicide.
These and many other groups may be listed at your county’s Victim Assistance Office usually located in the office of the District Attorney. Also, check with your local hospices or hospitals. They offer support groups that are open to the public. Some local churches may also host support groups. As you create your list, don’t try to keep up with the dates and times of group meetings as they change frequently. All you need is the name of the group, a telephone number, and possibly a contact person. Leave it to the survivors to take the responsibility to make the calls on their own behalf.
Traumatic Grief
By Nancy Crump
Since the late 1980’s, we have seen an increase in interest and research on the effects of trauma on the grief process. We have learned that the grief process from the sudden, unexpected, and often violent deaths of suicide, homicide, auto accidents, natural disasters, and other types of deaths, is very different from the grief process of those who have died from natural causes, old age, or long-termed illness. Many, if not all, of the deaths faced by Bio Technicians fall into the category of traumatic. Those family members who hire you have usually been touched by the trauma of the death. Understanding the traumatic grief process and its differences from other types of grief may be of some help to you as you deal with these family members.
There are several key elements that make the responses by family members to a traumatic death difficult. First is the suddenness of the death. Family members usually did not have time to prepare themselves for the death and to make the psychological adjustments to cope with the news of the death. Also, the suddenness of the death does not give the family an opportunity to say goodbye to the victim before their death. Second, the violence of the death may leave the family with horrific memories and nightmares that often interfere with the grief process. Third, many of these types of deaths require police intervention and the family is often not given the support, information, and compassion they need at the time. Another element can be the presence of the media at the time of the death, as well as weeks and months later if legal issues follow the death. Most traumatic deaths involve young people who’s parents, grandparents, and siblings may still live. Certainly, the death of a child or young person is very difficult to cope with.
Reactions to a traumatic death can be very different, more intense, and longer lasting than other types of death. The emotions following a traumatic death are often conflicting and intense. There is a tendency to relive the death event over and over in an attempt to make it real. Intrusive thoughts and nightmares are very common. Intense physical responses such as inability to eat or sleep, stomach aches and headaches, muscle tension, high blood pressure and a decrease in the autoimmune system are also common. Many times, the survivors must deal with intense feelings of guilt or remorse, feeling that they were somehow responsible or could have prevented the death “if only”. Family members have the need to tell the story of the death over and over again in an attempt to gain a sense of the reality of the death. They often have an overwhelming need to learn all they can about the circumstances of the death - how the person died, whether they were in pain, did they know they were dying, what were their last words, who saw what happened, and in cases of homicide, who committed the murder. All of these reactions are ways the survivors use to grasp the reality of the death and to begin the grief process.
As Bio Technicians, you are often called by family members or meet them upon arrival to the scene. Understanding some of the dynamics of trauma on the grief process may help as you help the family. Understanding the “normalcy” of the reactions you may see can help you feel more competent and assured to speak with family members without wondering whether or not you are saying the “right” thing. Some suggestions are listed below, but the most important thing is to convey sincerity and compassion to the family. They are very vulnerable and sensitive to words, expressions, and body language. Just make sure that what you say and do is congruent with how you feel or you will come across as insincere and uncaring.
Soon after a traumatic death, most survivors simply need to tell the story to anyone who will listen. It is important for their recovery to be able to do this. If you have time to listen, do so. They are not necessarily looking for any input from you; they just need someone to listen.
Remember that there are two basic rules for grieving people – you don’t hurt yourself or someone else. If, during the conversation, you hear comments that indicate the person is thinking of either, you might suggest they go talk to someone else before making a decision to do something like this. Create a list of counselors, therapists, or mental health centers to hand out at times like these. Take comments about thoughts of suicide seriously and offer to call a friend or family member to be with the person and get them help. Suicide rates often increase after a sudden, traumatic death of a loved one. These are very difficult situations for you as a caregiver, but you need to set limits as to what you can and cannot do. Listening and having resources available are all you need. The survivor needs to take some responsibility for them, and others who are better trained to handle these situations need to be contacted.
Although many reactions may look and feel “crazy”, most are normal reactions to the situation. Again, as long as they don’t hurt themselves or someone else, they are probably reacting normally to an abnormal situation. Helping normalize these reactions is very helpful to the survivor. Encouraging the survivor to talk and to express what they are experiencing is also helpful. Making a simple statement such as, “I think I’d feel the same way if this happened to me”, helps the survivor feel less out of control.
There are many support groups available to survivors that would make a good resource for them. Creating a list of those in your community or in nearby communities is a great gift for survivors. They may not want to attend a support group, but usually someone from the group is always willing to talk to them by telephone or offer assistance.
In the work you do, you may find yourself in situations of dealing with survivors who have needs you do not feel comfortable or competent in dealing with. That’s okay as it is not your responsibility to be all things to all people. However, there are these simple steps you can take to help your families in a meaningful way. You can listen. You can refer. You can offer resources. Having some general knowledge of the traumatic grief process may make you feel more competent in dealing with your families and knowing that you are being supportive and helpful in a meaningful way.
Below are some national organizations that offer support groups in almost every locality. They are specific to either the type of death or the relationship to the person who died and are more appropriate to traumatic deaths. They all have web sites or central telephone numbers that can be contacted for local information.
The Compassionate Friends – for parents’ whose child has died of any cause.
MADD – Mothers Against Drunk Drivers offer support for parents who a drunk driver killed child
Widowed Persons Service – sponsored by AARP for spousal death
SOS – Survivors of Suicide support groups
POMC – Parents of Murdered Children and other victims of homicide.
These and many other groups may be listed at your county’s Victim Assistance Office usually located in the office of the District Attorney. Also, check with your local hospices or hospitals. They offer support groups that are open to the public. Some local churches may also host support groups. As you create your list, don’t try to keep up with the dates and times of group meetings as they change frequently. All you need is the name of the group, a telephone number, and possibly a contact person. Leave it to the survivors to take the responsibility to make the calls on their own behalf.
Since the late 1980’s, we have seen an increase in interest and research on the effects of trauma on the grief process. We have learned that the grief process from the sudden, unexpected, and often violent deaths of suicide, homicide, auto accidents, natural disasters, and other types of deaths, is very different from the grief process of those who have died from natural causes, old age, or long-termed illness. Many, if not all, of the deaths faced by Bio Technicians fall into the category of traumatic. Those family members who hire you have usually been touched by the trauma of the death. Understanding the traumatic grief process and its differences from other types of grief may be of some help to you as you deal with these family members.
There are several key elements that make the responses by family members to a traumatic death difficult. First is the suddenness of the death. Family members usually did not have time to prepare themselves for the death and to make the psychological adjustments to cope with the news of the death. Also, the suddenness of the death does not give the family an opportunity to say goodbye to the victim before their death. Second, the violence of the death may leave the family with horrific memories and nightmares that often interfere with the grief process. Third, many of these types of deaths require police intervention and the family is often not given the support, information, and compassion they need at the time. Another element can be the presence of the media at the time of the death, as well as weeks and months later if legal issues follow the death. Most traumatic deaths involve young people who’s parents, grandparents, and siblings may still live. Certainly, the death of a child or young person is very difficult to cope with.
Reactions to a traumatic death can be very different, more intense, and longer lasting than other types of death. The emotions following a traumatic death are often conflicting and intense. There is a tendency to relive the death event over and over in an attempt to make it real. Intrusive thoughts and nightmares are very common. Intense physical responses such as inability to eat or sleep, stomach aches and headaches, muscle tension, high blood pressure and a decrease in the autoimmune system are also common. Many times, the survivors must deal with intense feelings of guilt or remorse, feeling that they were somehow responsible or could have prevented the death “if only”. Family members have the need to tell the story of the death over and over again in an attempt to gain a sense of the reality of the death. They often have an overwhelming need to learn all they can about the circumstances of the death - how the person died, whether they were in pain, did they know they were dying, what were their last words, who saw what happened, and in cases of homicide, who committed the murder. All of these reactions are ways the survivors use to grasp the reality of the death and to begin the grief process.
As Bio Technicians, you are often called by family members or meet them upon arrival to the scene. Understanding some of the dynamics of trauma on the grief process may help as you help the family. Understanding the “normalcy” of the reactions you may see can help you feel more competent and assured to speak with family members without wondering whether or not you are saying the “right” thing. Some suggestions are listed below, but the most important thing is to convey sincerity and compassion to the family. They are very vulnerable and sensitive to words, expressions, and body language. Just make sure that what you say and do is congruent with how you feel or you will come across as insincere and uncaring.
Soon after a traumatic death, most survivors simply need to tell the story to anyone who will listen. It is important for their recovery to be able to do this. If you have time to listen, do so. They are not necessarily looking for any input from you; they just need someone to listen.
Remember that there are two basic rules for grieving people – you don’t hurt yourself or someone else. If, during the conversation, you hear comments that indicate the person is thinking of either, you might suggest they go talk to someone else before making a decision to do something like this. Create a list of counselors, therapists, or mental health centers to hand out at times like these. Take comments about thoughts of suicide seriously and offer to call a friend or family member to be with the person and get them help. Suicide rates often increase after a sudden, traumatic death of a loved one. These are very difficult situations for you as a caregiver, but you need to set limits as to what you can and cannot do. Listening and having resources available are all you need. The survivor needs to take some responsibility for them, and others who are better trained to handle these situations need to be contacted.
Although many reactions may look and feel “crazy”, most are normal reactions to the situation. Again, as long as they don’t hurt themselves or someone else, they are probably reacting normally to an abnormal situation. Helping normalize these reactions is very helpful to the survivor. Encouraging the survivor to talk and to express what they are experiencing is also helpful. Making a simple statement such as, “I think I’d feel the same way if this happened to me”, helps the survivor feel less out of control.
There are many support groups available to survivors that would make a good resource for them. Creating a list of those in your community or in nearby communities is a great gift for survivors. They may not want to attend a support group, but usually someone from the group is always willing to talk to them by telephone or offer assistance.
In the work you do, you may find yourself in situations of dealing with survivors who have needs you do not feel comfortable or competent in dealing with. That’s okay as it is not your responsibility to be all things to all people. However, there are these simple steps you can take to help your families in a meaningful way. You can listen. You can refer. You can offer resources. Having some general knowledge of the traumatic grief process may make you feel more competent in dealing with your families and knowing that you are being supportive and helpful in a meaningful way.
Below are some national organizations that offer support groups in almost every locality. They are specific to either the type of death or the relationship to the person who died and are more appropriate to traumatic deaths. They all have web sites or central telephone numbers that can be contacted for local information.
The Compassionate Friends – for parents’ whose child has died of any cause.
MADD – Mothers Against Drunk Drivers offer support for parents who a drunk driver killed child
Widowed Persons Service – sponsored by AARP for spousal death
SOS – Survivors of Suicide support groups
POMC – Parents of Murdered Children and other victims of homicide.
These and many other groups may be listed at your county’s Victim Assistance Office usually located in the office of the District Attorney. Also, check with your local hospices or hospitals. They offer support groups that are open to the public. Some local churches may also host support groups. As you create your list, don’t try to keep up with the dates and times of group meetings as they change frequently. All you need is the name of the group, a telephone number, and possibly a contact person. Leave it to the survivors to take the responsibility to make the calls on their own behalf.
Labels:
biorecovery,
crime scene cleanup,
truamatic death
Tuesday, May 5, 2009
Officials eye ways to stop dumping of medical waste
By Linwood Outlaw -- loutlaw@nvdaily.com
FRONT ROYAL -- Bags containing hazardous medical waste have been "unlawfully" disposed of at the Warren County Solid Waste Transfer Station, and the problem needs to be curbed before it creates serious safety risks, officials said Friday.
In the past several months, the transfer station in Bentonville has received a number of empty red bags labeled "Bio-Hazard/Medical Waste," Deputy County Administrator Richard J. Magnifico said.
On Thursday, however, a red bag containing "what we believe is hazardous medical waste materials" was found at the station, Magnifico said. Another red bag filled with such materials and a sealed medical sharps container labeled "Bio-Hazard" was found at the transfer station on Friday.
It was not immediately known who is disposing of the materials at the station, Magnifico said.
"You can't waste a lot of time on an empty, unused bag. So, we didn't get too upset about the past issue. Once the bags came in with contents, that's a different story," Magnifico said in a phone interview on Friday afternoon. "What we've done is asked our hazardous waste team through the fire department to come and examine and open the bags and see if they can find any information contained within the bag that would identify its source. Another thing that we're doing is trying to examine the waste that comes in from the different contractors that pick up waste at medical facilities."
In some cases, transportation of regulated medical waste by medical personnel requires no prior certification to the Virginia Department of Environmental Quality. However, commercial operators must file certification that their businesses meet requirements before accepting infectious material for transport, according to DEQ's official Web site.
The county's transfer station is not allowed by state code to accept hazardous medical waste, and officials are concerned about its staff potentially being exposed to waste materials. They are also concerned about such materials spilling over into the daily waste stream.
"If somebody throws needles into a bag, and didn't put them into any type of restrictive container, if they went to remove the bag, they might get stuck by the needle, and not know what the needle was," Magnifico said. "We want to protect the staff here."
The county collects between 80 to 90 tons of waste per day, and "trying to identify and remove one bag is an enormous and unsafe task," according to a memo sent out by Magnifico. "The medical facilities who are contributing this bio-hazardous waste are functioning both unlawfully and unethically in their waste disposition," the memo says.
Representatives of the Virginia Department of Health, Warren Memorial Hospital and Department of Environmental Quality have been invited to a work session Wednesday at 2 p.m. in the community meeting room at the Warren County Government Center to discuss how to spread the word about properly disposing of medical waste.
"I'm trying to get a message out not only to the businesses, but to the public. A lot of people use needles, and there is a safe way of disposing of needles," Magnifico said.
FRONT ROYAL -- Bags containing hazardous medical waste have been "unlawfully" disposed of at the Warren County Solid Waste Transfer Station, and the problem needs to be curbed before it creates serious safety risks, officials said Friday.
In the past several months, the transfer station in Bentonville has received a number of empty red bags labeled "Bio-Hazard/Medical Waste," Deputy County Administrator Richard J. Magnifico said.
On Thursday, however, a red bag containing "what we believe is hazardous medical waste materials" was found at the station, Magnifico said. Another red bag filled with such materials and a sealed medical sharps container labeled "Bio-Hazard" was found at the transfer station on Friday.
It was not immediately known who is disposing of the materials at the station, Magnifico said.
"You can't waste a lot of time on an empty, unused bag. So, we didn't get too upset about the past issue. Once the bags came in with contents, that's a different story," Magnifico said in a phone interview on Friday afternoon. "What we've done is asked our hazardous waste team through the fire department to come and examine and open the bags and see if they can find any information contained within the bag that would identify its source. Another thing that we're doing is trying to examine the waste that comes in from the different contractors that pick up waste at medical facilities."
In some cases, transportation of regulated medical waste by medical personnel requires no prior certification to the Virginia Department of Environmental Quality. However, commercial operators must file certification that their businesses meet requirements before accepting infectious material for transport, according to DEQ's official Web site.
The county's transfer station is not allowed by state code to accept hazardous medical waste, and officials are concerned about its staff potentially being exposed to waste materials. They are also concerned about such materials spilling over into the daily waste stream.
"If somebody throws needles into a bag, and didn't put them into any type of restrictive container, if they went to remove the bag, they might get stuck by the needle, and not know what the needle was," Magnifico said. "We want to protect the staff here."
The county collects between 80 to 90 tons of waste per day, and "trying to identify and remove one bag is an enormous and unsafe task," according to a memo sent out by Magnifico. "The medical facilities who are contributing this bio-hazardous waste are functioning both unlawfully and unethically in their waste disposition," the memo says.
Representatives of the Virginia Department of Health, Warren Memorial Hospital and Department of Environmental Quality have been invited to a work session Wednesday at 2 p.m. in the community meeting room at the Warren County Government Center to discuss how to spread the word about properly disposing of medical waste.
"I'm trying to get a message out not only to the businesses, but to the public. A lot of people use needles, and there is a safe way of disposing of needles," Magnifico said.
Labels:
crime scene cleanup,
medical waste,
virgina
Sunday, April 26, 2009
PRESS RELEASE: Statement from Town and Gown Players
ATHENS (MyFOX ATLANTA) - The three people we lost yesterday were a part of the rich 50-year history of this theater and, more than that, were vital members of the Town and Gown family.
Ben Teague, loving husband of UGA's Dr. Fran Teague for more than 40 years, was not only a friend but also a father figure to all at the theater. One would be hard pressed to find a Town and Gowner who had not learned at least one life lesson from this wise and kind hearted man. His wife wishes to say, "Yesterday Ben was murdered, which is hard to comprehend and impossible to accept. It was a beautiful day, however, and he was in his favorite place with the people he loved." Ben was a translator of German, Russian and English.
Marie Bruce was the binding force that held the Town and Gown community together. Having worked with Town and Gown for over 20 years, at one time or another she served in every capacity at the theater, artistically and administratively, from leading lady to president of the board to chief cook and bottle washer. A local attorney, Marie was the mother of two young children.
A gentle presence, Tom Tanner breathed life into every corner of Town and Gown through his quiet diligence and astounding creativity - most would call him genius. Father of an equally amazing daughter, Tom would tell you that while he enjoyed his work as director of the Regional Dynamics Economic Modeling Laboratory at Clemson University, his heart lived and thrived in the theater.
Ben, Marie and Tom were a part of our family, and as painful as their loss is for us, we know it is even more painful for their families. We want to extend our deepest sympathy to their immediate family and close friends outside the theater community. There are no words we can use to adequately express our grief.
We would like to thank the Athens Police department and the media for their respectful treatment of this tragedy. We want to thank the American Bio Recovery Association and A1 BIO-Clean Service for the generous donation of their services in our time of need. We also want to thank the Athens Community for their support. This tragedy effects everyone in the community in some way, and we know you share in our loss. We ask that the media continue to be respectful of our privacy during this difficult time.
Wednesday, April 22, 2009
Custodian’s stress-disorder suit restored
Meghann M. Cuniff / Staff writer
A custodian who sued her school district after being forced to clean up the bloody scene of a student’s suicide had her lawsuit reinstated Tuesday by the Washington Court of Appeals.
Debbie Rothwell, who still works at Lakeside High School in Nine Mile Falls, suffers from post-traumatic stress disorder, according to a lawsuit filed in May 2007 by her lawyer, William Powell, of Spokane. The 16-year-old student shot himself in the head inside the school’s main entrance in 2004. The lawsuit was dismissed in January 2008 by Spokane County Superior Court Judge Greg Sypolt, who ruled the incident was covered by the Industrial Insurance Act.
But the Court of Appeals, in a 2-1 ruling, disagreed and reinstated the suit.
“There are people who do clean up the mess after one of these horrible murders or suicides happen,” Powell said Tuesday, referring to private professionals. “But the superintendent in this case chose not to do that. He should have known better.”
Along with former Superintendent Michael Green, now superintendent of the Woodland School District in Western Washington, the lawsuit names the Nine Miles Falls School District, Stevens County Sheriff Craig Thayer, two sheriff’s detectives and an unidentified man as defendants.
None was available for comment. Like most civil suits in Washington, the complaint seeks unspecified damages.
Rothwell’s complaints center around her task of cleaning up the suicide scene, then being asked to move a backpack she later learned belonged to the victim and contained a suspicious device that authorities detonated using a robot.
She stayed at work until after 4 a.m., cleaning the mess of blood, brain and bone alone, becoming “emotionally distraught and physically ill” before returning to the school less than four hours later at Green’s orders to serve cookies and coffee to grieving students and keep the media from the school, according to the suit.
At issue in the court decisions was whether Rothwell’s claim of post-traumatic stress disorder fell under the industrial injury act, which prohibits lawsuits based on industry injury or occupational disease.
Judges John A. Schultheis and Dennis J. Sweeney ruled it didn’t because it wasn’t the result of one work order. Her trauma grew over several days, according to their written opinion. Judge Teresa C. Kulik dissented.
Labels:
biorecovery,
blood cleanup,
crime scene cleanup,
suicide
Monday, April 6, 2009
Cleanup completed at Civic Association
April 5, 2009
Cleanup has been completed at the American Civic Association building in Binghamton, where a gunman killed 13 people and injured four before taking his own life Friday.
The American Bio-Recovery Association, a non-profit international association of crime and trauma scene professionals, said Sunday that the bio-recovery cleaning was complete. The Ipswich, Mass.-based group provided the service at no cost.
Two member companies, Disaster Clean Up of Endwell and the Bio-Recovery Corporation of New York City, donated labor and supplies to remediate the scene with a crew of six technicians.
Sunday, April 5, 2009
Bio-Recovery Corporation Aids In Binghamton Crime Scene Cleanup
PRESS RELEASE
April 5th 2009
Bio-Recovery Corporation of New York City and Diaster Scene Cleanup of Endwell, NY responded to the American Civic Association on April 5th 2009 at the request of the American Bio-Recovery Association to aid the American Civic Association and the entire Binghamton community with the cleanup of the crime scene left in the aftermath of Fridays multiple homicide, suicide at their offices located at 131 Front St Binghamton, NY.
At the request of Dale Cillian, President of the non profit American Bio-Recovery Association (ABRA), the two named companies above provided all the labor and equipment to complete this cleanup in one day at no cost to the American Civic Association. "I couldn't have done this without you guys," stated Andrew Baranoski, Executive Director of the non-profit American Civic Association.
The American Bio Recovery Association, an international association of Crime & Trauma Scene Cleanup professionals strives to make these services available to all that require it throughout the United States.
April 5th 2009
Bio-Recovery Corporation of New York City and Diaster Scene Cleanup of Endwell, NY responded to the American Civic Association on April 5th 2009 at the request of the American Bio-Recovery Association to aid the American Civic Association and the entire Binghamton community with the cleanup of the crime scene left in the aftermath of Fridays multiple homicide, suicide at their offices located at 131 Front St Binghamton, NY.
At the request of Dale Cillian, President of the non profit American Bio-Recovery Association (ABRA), the two named companies above provided all the labor and equipment to complete this cleanup in one day at no cost to the American Civic Association. "I couldn't have done this without you guys," stated Andrew Baranoski, Executive Director of the non-profit American Civic Association.
The American Bio Recovery Association, an international association of Crime & Trauma Scene Cleanup professionals strives to make these services available to all that require it throughout the United States.
Monday, March 23, 2009
Southwest Virginia Company Vows To Help Families When Tragedy Strikes
By Bill Christian
Anchor / Reporter / WJHL
Wes Price and his Father in-law, Kenny Lyles run a part-time business, but the services they offer are anything but ordinary. Mountain Empire Bio-Recovery specializes in murder scene and suicide cleanup.
“We just look at it as a service to help out the families where they can try and go on as possible,“ said Wes Price, Mountain Empire Bio-Recovery Inc.
According to police, once a murder investigation is over, the property is turned back over to the family.
“You go in with the attitude that you are foremost, helping the families,“ said Kenny Lyles, co-owner.
He and his son in-law came up with a plan to start the business about five years ago. They were spurred into action a few years later when a neighbor was murdered and the family was forced to deal with the aftermath.
“We vowed then that no families would ever have to deal with having to cleanup a scene like that,“ Price said.
No matter why they do it, their new profession is obviously not for everyone.
“You have to have a strong stomach, but really you have to have a stronger mind,” said Price.
He also said they realize their services are not something that people want to think about, but they are ready to jump into action at a moments notice to help families get through a tough time.
Mountain Empire Bio-Recovery is based in Marion, Virginia and also specializes in several types of ordor removal. They can be reached at 276-646-8632 or 276-759-7926.
Anchor / Reporter / WJHL
Wes Price and his Father in-law, Kenny Lyles run a part-time business, but the services they offer are anything but ordinary. Mountain Empire Bio-Recovery specializes in murder scene and suicide cleanup.
“We just look at it as a service to help out the families where they can try and go on as possible,“ said Wes Price, Mountain Empire Bio-Recovery Inc.
According to police, once a murder investigation is over, the property is turned back over to the family.
“You go in with the attitude that you are foremost, helping the families,“ said Kenny Lyles, co-owner.
He and his son in-law came up with a plan to start the business about five years ago. They were spurred into action a few years later when a neighbor was murdered and the family was forced to deal with the aftermath.
“We vowed then that no families would ever have to deal with having to cleanup a scene like that,“ Price said.
No matter why they do it, their new profession is obviously not for everyone.
“You have to have a strong stomach, but really you have to have a stronger mind,” said Price.
He also said they realize their services are not something that people want to think about, but they are ready to jump into action at a moments notice to help families get through a tough time.
Mountain Empire Bio-Recovery is based in Marion, Virginia and also specializes in several types of ordor removal. They can be reached at 276-646-8632 or 276-759-7926.
Offering service to aid people in some of life’s most difficult moments
By DAN KEGLEY/Staff
Funeral directors understand the quandary facing new business owners Kenny Lyles and son-in-law Wes Price of Chilhowie, but even undertakers have an easier time of marketing their services. After all, everyone will need their help sometime. Death is, of course, inevitable and solicitation of end-of-life accommodations is almost equally so.
It’s the means of death or serious injury that creates both the need for Lyles and Price’s service and their difficulty in offering it. As Lyles said this week, they’re in a Catch 22, stuck between a rock and a hard place.
At considerable investment of time and personal expense, they have become trained and certified to offer a humanitarian service few people will ever need and none want to think about until they need it.
This fall, they started Mountain Empire Bio-Recovery Inc. They are technicians trained in cleaning up what can be a considerable amount of human bodily fluid, bone and tissue and residual contamination where murders, suicides, unattended deaths, and even non-fatal but bloody injuries and accidents happen.
For family members faced with these situations, especially fatalities, cleaning up after them can add levels of abhorrent trauma on top of the loss itself.
Sometimes good can come from tragedy, and the community has sought long and hard for any good to be found in a violent murder of a family in Seven Mile Ford three years ago. Lyles and Price got the inspiration for their service after a man shot to death a couple and their young child in 2005.
“After the scene was released by the investigators it was left for the family and there was no one to clean it up,” Price said in a recent e-mail. “We vowed then that no family should be left with the horrifying task of cleaning up a scene like that and have devoted our time to become trained in the bio-recovery field.”
Price said he and Lyles researched and found a school teaching bio-recovery in South Carolina and learned there how complex a task it can be.
“We thought we’d take a bucket of water and some bleach and that would be it,” Price said.
Not even close. Organic matter soon deactivates bleach, Lyles said, rendering a mop bucket full of water impotent to disinfect and creating instead a new means of spreading contamination.
And there can be plenty of that. Many disease organisms can survive in suspended animation outside the body for long periods, awaiting reintroduction into a new host. Price said while the floor can look clean, it can harbor viruses that can transfer to children’s toys, for example, and then to children who put the toys in their mouths. More directly, small children often put their mouths directly on floors.
Lyles and Price got a real education in infectious disease management and decontamination technology to go with their certification by the National Institute of Decontamination Specialists and the American Bio-recovery Association. They gained OSHA (Occupational Safety and Health Administration) compliance in standards for handling bloodborne pathogens, hazard communications, respiratory protection, industrial site lockout/tagout procedure, and confined space operations.
Those last two items enable them to respond to work sites where bad things happen to people using machines.
OSHA is serious about making sure people know how to handle bloodborne pathogens, imposing fines as high as $70,000 for violations of standards of the OSHA regulation whose number Price can recite without effort: “29CFR1910:1030.”
“We learned a lot,” Lyles said.
What they learned, they said, made obvious that carpet cleaning services probably are not addressing the full scope of contamination when they respond to accident and death scenes.
“A thumbnail-size spot of blood will contaminate a two-foot wide area under the carpet,” Price said, necessitating carpet removal and direct cleaning of the surface below.
He and Lyles can handle that as well as a much more involved scenario that is tough to merely read about, the contamination potential of body that goes undiscovered. “Fluids from an unattended death in two weeks can seep through the floor to the ground,” Price said.
Among its many steps, decontamination involves ensuring the environment at clean-up is identical to its state when the trauma occurred. For example, Price said, the temperature need to be the same. If it is colder, pores in surfaces close, trapping molecules of substances that can later emit odors. Even the ozone machine they employ can’t reach into closed pores, he said.
Police are highly protective of crime scenes until investigators can glean from the physical evidence all they need. After that, the scene is released to the family, or to the business if the event happens in the workplace. In that instance, too many managers have employees just mop up, a practice that is unlikely to disinfect the scene.
Families should not have to deal with that aspect of a death, Lyles and Price believe.
“People have to go on with making funeral arrangements,” Price said. “They can turn [cleanup] over to us. We can get in as soon as it is released.”
Their training involved hand-on exercises. One scenario presented a suicide by shotgun, another a stabbing. Hog blood and organs were reasonable facsimiles for their human counterparts in what instructors told them was a pretty realistic presentation of what the students would encounter in practice.
Lyles and Price incorporated their business Aug. 1 and are awaiting their first call to service, and that’s how they view it. Despite a collective investment of some $14,000 in education and equipment, they’ll operate much as rescue squads do. Mountain Empire Bio-Recovery will bill homeowners’ insurance they say covers their work.
“Ninety-nine percent of the time it is not coming out of the homeowner’s pocket,” Price said. They’ll even handle the billing.
However, payment is not a consideration, they said. They’ll work for the uninsured and those unable to pay just the same as for the insured.
Lyles and Price’s marketing quandary involves their desire to remain tactful in promoting a service for needs that remain largely unthinkable. No one expects to face cleanup after violence or accidents.
“We understand that our business is one that is not the type that you can make flyers and use for advertising, but there is a need for these services and families are not aware that they are available,” Price said.
The men are directly contacting law enforcement agencies in Southwest Virginia and Northeast Tennessee, and plan to make connections with rescue squads and other first responders.
Funeral directors understand the quandary facing new business owners Kenny Lyles and son-in-law Wes Price of Chilhowie, but even undertakers have an easier time of marketing their services. After all, everyone will need their help sometime. Death is, of course, inevitable and solicitation of end-of-life accommodations is almost equally so.
It’s the means of death or serious injury that creates both the need for Lyles and Price’s service and their difficulty in offering it. As Lyles said this week, they’re in a Catch 22, stuck between a rock and a hard place.
At considerable investment of time and personal expense, they have become trained and certified to offer a humanitarian service few people will ever need and none want to think about until they need it.
This fall, they started Mountain Empire Bio-Recovery Inc. They are technicians trained in cleaning up what can be a considerable amount of human bodily fluid, bone and tissue and residual contamination where murders, suicides, unattended deaths, and even non-fatal but bloody injuries and accidents happen.
For family members faced with these situations, especially fatalities, cleaning up after them can add levels of abhorrent trauma on top of the loss itself.
Sometimes good can come from tragedy, and the community has sought long and hard for any good to be found in a violent murder of a family in Seven Mile Ford three years ago. Lyles and Price got the inspiration for their service after a man shot to death a couple and their young child in 2005.
“After the scene was released by the investigators it was left for the family and there was no one to clean it up,” Price said in a recent e-mail. “We vowed then that no family should be left with the horrifying task of cleaning up a scene like that and have devoted our time to become trained in the bio-recovery field.”
Price said he and Lyles researched and found a school teaching bio-recovery in South Carolina and learned there how complex a task it can be.
“We thought we’d take a bucket of water and some bleach and that would be it,” Price said.
Not even close. Organic matter soon deactivates bleach, Lyles said, rendering a mop bucket full of water impotent to disinfect and creating instead a new means of spreading contamination.
And there can be plenty of that. Many disease organisms can survive in suspended animation outside the body for long periods, awaiting reintroduction into a new host. Price said while the floor can look clean, it can harbor viruses that can transfer to children’s toys, for example, and then to children who put the toys in their mouths. More directly, small children often put their mouths directly on floors.
Lyles and Price got a real education in infectious disease management and decontamination technology to go with their certification by the National Institute of Decontamination Specialists and the American Bio-recovery Association. They gained OSHA (Occupational Safety and Health Administration) compliance in standards for handling bloodborne pathogens, hazard communications, respiratory protection, industrial site lockout/tagout procedure, and confined space operations.
Those last two items enable them to respond to work sites where bad things happen to people using machines.
OSHA is serious about making sure people know how to handle bloodborne pathogens, imposing fines as high as $70,000 for violations of standards of the OSHA regulation whose number Price can recite without effort: “29CFR1910:1030.”
“We learned a lot,” Lyles said.
What they learned, they said, made obvious that carpet cleaning services probably are not addressing the full scope of contamination when they respond to accident and death scenes.
“A thumbnail-size spot of blood will contaminate a two-foot wide area under the carpet,” Price said, necessitating carpet removal and direct cleaning of the surface below.
He and Lyles can handle that as well as a much more involved scenario that is tough to merely read about, the contamination potential of body that goes undiscovered. “Fluids from an unattended death in two weeks can seep through the floor to the ground,” Price said.
Among its many steps, decontamination involves ensuring the environment at clean-up is identical to its state when the trauma occurred. For example, Price said, the temperature need to be the same. If it is colder, pores in surfaces close, trapping molecules of substances that can later emit odors. Even the ozone machine they employ can’t reach into closed pores, he said.
Police are highly protective of crime scenes until investigators can glean from the physical evidence all they need. After that, the scene is released to the family, or to the business if the event happens in the workplace. In that instance, too many managers have employees just mop up, a practice that is unlikely to disinfect the scene.
Families should not have to deal with that aspect of a death, Lyles and Price believe.
“People have to go on with making funeral arrangements,” Price said. “They can turn [cleanup] over to us. We can get in as soon as it is released.”
Their training involved hand-on exercises. One scenario presented a suicide by shotgun, another a stabbing. Hog blood and organs were reasonable facsimiles for their human counterparts in what instructors told them was a pretty realistic presentation of what the students would encounter in practice.
Lyles and Price incorporated their business Aug. 1 and are awaiting their first call to service, and that’s how they view it. Despite a collective investment of some $14,000 in education and equipment, they’ll operate much as rescue squads do. Mountain Empire Bio-Recovery will bill homeowners’ insurance they say covers their work.
“Ninety-nine percent of the time it is not coming out of the homeowner’s pocket,” Price said. They’ll even handle the billing.
However, payment is not a consideration, they said. They’ll work for the uninsured and those unable to pay just the same as for the insured.
Lyles and Price’s marketing quandary involves their desire to remain tactful in promoting a service for needs that remain largely unthinkable. No one expects to face cleanup after violence or accidents.
“We understand that our business is one that is not the type that you can make flyers and use for advertising, but there is a need for these services and families are not aware that they are available,” Price said.
The men are directly contacting law enforcement agencies in Southwest Virginia and Northeast Tennessee, and plan to make connections with rescue squads and other first responders.
Saturday, February 28, 2009
The Top 13 Worst Jobs with the Best Pay
These are dirty jobs and somebody has to do them. At least they get paid well for their efforts
Think you have a lousy job? You're not alone. So do about half of your fellow workers—and about a quarter of them are only showing up to collect a paycheck, according to a survey conducted by London-based market information company TNS. Grumbling over the size of that check is common, too. About two-thirds of workers believe they don't get paid enough, says TNS—even though many of them may actually be overpaid, compared to average compensation data
Crime-Scene Cleaner
Average pay: $50,400
If crime-scene cleanup was just wiping blood off the floors—well, that would be easy. But CSI fans with get-rich-quick dreams should note the job involves more than handiness with a mop and a tolerance for the smell of decomposing flesh. Getting rid of bodily fluids typically calls for more rough-and-ready methods, such as ripping up carpet, tile, and baseboards. It also sometimes means working in confined spaces (if someone was electrocuted in an attic, for example). And when tearing up old houses, workers face exposure to hazards such as lead paint and asbestos—not to mention the combustible chemicals involved in drug-lab abatement.
Friday, February 20, 2009
Crime Scene Cleanup: What It Involves
The Restoration Resource
A crime scene cleanup service is not without its complications. Crime scene cleaning encompasses restoring the crime scene to its original state. When a crime is usually discovered, crime scene cleaners are not called until after officers of the law, like the crime scene investigators, have done their jobs first and have given the go ahead for the cleaners to come in. If you intend to hire a crime scene cleanup company, you must make sure that they are well equipped and fit right to get the job done. A crime scene presents challenging conditions.
The Use Of Protective Gears:
Crime scenes can very well involve the use of hazardous or deadly substances. For safety reasons then, it has become imperative that crime scene cleaners use protective clothing, in addition to protective tools and gadgets. You must see to it that they have all the necessary protective gears and gadgets. The protective clothing can consist of disposable gloves and suits. A disposable gear is preferred nowadays since it offers the best protection against contamination. You use it one time and get rid of it. That way, the dangers of contamination is virtually brought down to zero percent. Protective clothing extends to respirators and the use of heavy-duty industrial or chemical-spill protective boots.
Among the gadgets that a crime scene cleaning company must have are special brushes, special sprayers, and wet vacuum. These special tools ensure added protection against getting into contact with the hazard could very well be present in the crime scene. There is large, special equipment such as a mounted steam injection tool that is designed to sanitize dried up biohazard materials such as scattered flesh and brain. You would also need to check if they have the specialized tank for chemical treatments and industrial strength waste containers to collect biohazard waste.
Of course, any crime scene clean up must have the usual cleaning supplies common to all cleaning service companies. There are the buckets, mops, brushes and spray bottles. For cleaning products, you should check if they use industrial cleaning products. A crime scene cleaning company must have these on their lists:
1 - Disinfectants including hydrogen peroxide and bleaches - The kinds that the hospitals used are commonly acceptable.
2 - Enzyme solvers for cleaning blood stains. It also kills viruses and bacteria.
3 - Odor removers such as foggers, ozone machines, and deodorizers
4 - Handy tools for breaking and extending such as saws, sledgehammers, and ladders
Established crime scene operators also equip themselves with cameras and take pictures of the crime scene before commencing work which. The pictures taken may prove useful for legal matters and insurance purposes. You never know which.
Needless to say, a specially fitted form of transportation and proper waste disposal is also needed. These requirements are specific. As you can imagine, crime scene cleaning is in a different category on its own. A home cleaning or janitorial service company may not be able to cope up with the demands of a crime scene. A crime scene cleanup service requires many special gears and tools that a home cleaning or a janitorial service company does not usually have or does not require. Crime scene cleaning if not done correctly can expose the public to untold hazards.
What Else To Look For In A Crime Scene Cleanup Company
You may also want to hire a company that has established itself. An experienced company with a strong reputation is always a plus but it could be expensive too. You will do well to balance your needs with what is your budget. There are several companies that offer specific prices such as for death scene clean up categories and suicide clean up categories. Most companies own a website and have round the clock customer service as receptionists.
When looking for a suitable crime scene cleaning service, among the first things you need to do is to scout for price quotes. Crime scene cleanup services usually provide quote after they have examined the crime scene and then they give you a definite quote. Factors that are usually considered include the number of personnel that will be needed to get the job done. It also includes the amount of time that might be needed. The nature and amount of the waste materials that need to be disposed will also be factored in. You can be sure that the more sophisticated equipments needed the more expensive it will get.
Crime Scene Cleanup And Your Insurance
For homeowners, the best approach is always to make sure that crime scene cleanup services clauses and provisions are written down on the contracts or policies. The inclusion of crime cleanup services clauses is very common and has become standard clause in most homeowner’s policy. Make sure that you are covered for this unforeseen event. Make sure that your policy directs the crime scene cleaning company to transact directly with the homeowner insurance company. A crime scene cleaning service is usually a standard clause in many homeowners’ insurance clause. These companies often do the paperwork in behalf of clients.
If for some reason you do not have such coverage by any policies relating to crime scene cleanup on your home, there are ways to keep your expenses controlled.
Finding the right company can be very taxing, especially that you have to deal with the emotional stress stemming from the crime itself, especially with a crime scene involving death.
There are many crime scene cleanup companies in operation nowadays. There are reliable professionals that you can hire and prices are relatively competitive. As of recently, crime-scene cleanup services can cost up to $600 for an hour of their service. A homicide case alone involving a single room and a huge amount of blood can cost about $1,000 to $3,000.
In recent years, crime scene cleaning has come to be known as, "Crime and Trauma Scene Decontamination or CTS. Basically, CTS is a special form of crime scene cleaning focusing on decontamination of the crime scene from hazardous substances such as those resulting from violent crimes or those involving chemical contaminations such as methamphetamine labs or anthrax production. This type of service is particularly common when violent crimes are committed in a home. It is rare that the residents move out of the home after it has become a scene of a crime. Most often, the residents just opt to have it cleaned up. That is why, it is very important to hire the best crime scene cleaning company out there. The place needs to be totally free from contamination of any kind. You have to make sure that the company is able to remove all traces of the violent crime that took place. This includes cleaning biohazards that are sometimes invisible to the untrained eye.
Legally speaking, federal laws state that all bodily fluids are deemed biohazards and you should make sure that the cleanup service company you hire understands this and includes it in the cleanup. These things appear as blood or tissue splattered on a crime scene. You must be able to hire a company that is equipped with special knowledge to safely handle biohazard materials. The company must have the knowledge what to search for in any give biohazard crime scene. For instance, the company should be able to tell clues such that if there is a bloodstain the size of a thumbnail on a carpet, you can bet that there is about a huge bloodstain underneath. Federal and State laws have their own laws in terms of transport and disposal of biohazard waste. Make sure that the company you hire has all the permits necessary.
It will also be a huge plus if you could hire people who not only has the special trainings but also who have the nature to be sympathetic. If you are close to the victim and have the cleaning done at the behest of the victim’s relatives, it would matter that the cleaners tread the site with some level of respect. It is a common site that family members and loved ones are often there at scene. In general, when looking for a suitable crime scene cleaners, you would take into considerations the kind of situation that the crimes scene presents and the demands that it require. Crime scene cleaning companies handle a wide variety of crime scenes and prices may vary from one to the other crime scene and one to the other company.
Each type of scene requires its own particular demands not only to make the crime scene look clean and neat on the surface but to make it germ free, and clean inside and to make it free from all deadly and infectious substances. The cleanup cost for biohazards may vary depending on degree of the bio hazard(s) on the scene. There may even be a category that changes the cleanup pricing which usually involves decomposing bodies and carcasses. Likewise, a cleanup of chemical hazards vary, depending on the amount of chemical hazards as well as the grades i.e. how hazardous the substance is in terms of human contact. Prices are also determined by the number of hours and personnel that it would to get the crime scene cleaned. In addition, the "gross factor" from crime scene involving death and gore needs to be taken under consideration regarding the chemicals that will be used as opposed to those crimes' that do not have gore involved.
Thursday, February 19, 2009
Risks of Using In-house Employees for Environmental Cleanups
By Gerard M. Giordano, Esq.
In an attempt to save money, property owners may be tempted to use their own Employees to clean up contamination at their facilities in order to comply with state or federal environmental laws. However, there may not be any real savings because when property owners (as employers)do commit to such a venture,they must comply with the Occupational Safety and Health Administration’s (OSHA)regulations that may be applicable. These are designed to protect employees from occupational injuries and illnesses,and failure to comply with these regulations could result in fines that may offset any savings.
A property owner who orders his employees to clean up or work with hazardous substances must comply with a number of precautionary regulations. The most comprehensive is 29 CFR 1910.120, which deals with hazardous waste operations and emergency response. An employer is required to develop and put into writing a safety and health program for any employees engaged in hazardous waste cleanup operations.
The elements of an effective program include requiring an employer to identify and evaluate specific hazards and to determine the appropriate safety and health control procedures to protect employees before any work is initiated. Likewise, protective equipment must be utilized by employees during the initial site entry and, if required,during subsequent work at the site. The employer must also periodically monitor employees who may be exposed to hazardous substances in excess of OSHA ’s regulations.
Once the presence and concentration of specific hazardous substances and health hazards have been established, employees involved in the cleanup operations must be informed of any risks associated with their work. Under certain ircumstances,regular ongoing medical surveillance of employees by a licensed physician, and without cost to the employees or lost pay, may be required.
Numerous other safeguards are also required by OSHA. For example, OSHA’s hazardous communications program, 29 CFR 1910.120, requires an employer to establish and implement a hazard communication program if, during the course of the cleanup, employees may be exposed to hazardous chemicals.
The requirements are essentially the same as those in workplaces where employees are routinely exposed to hazardous chemicals. The program must include container labeling, production of material safety data sheets and employee training. The employer must also provide a full description of the OSHA compliance program to employees, contractors and subcontractors involved with the cleanup operations as well as OSHA,and to any other federal,state or local agency with regulatory authority over the cleanup.
Regulation 29 CFR 1910.120 also requires an employer that retains the services of a contractor or subcontractor to inform them of any identified potential hazards of the cleanup operations. Generally, it is the involvement of employees that triggers an employer’s obligations under the Occupational Safety and Health Act. If contractors were retained, it would be the contractors’ responsibility to comply with these OSHA requirements on behalf of their employees, assuming that the employer
retaining the contractor has neither employees involved in the cleanup nor employees potentially exposed to health hazards arising from the cleanup.
In addition to the contractor’s required compliance with OSHA regulations, it is imperative that a property owner include in any agreement with the contractor that the contractor must comply with all pertinent OSHA regulations. If possible,the agreement should also provide for indemnifications from the contractor to the property owner for claims arising from the cleanup. These indemnifications will be important if the employees of the contractor are injured or subsequently become ill because of such work. The indemnifications should survive the completion of the work. These precautions will help insulate the property owner from both governmental actions and potential third-party claims.
Failure to comply with OSHA regulations on the part of the property owner who uses his own employees to perform a cleanup or work with hazardous substances may result in substantial penalties. Under OSHA, fines can be levied for each violation found by an inspector. These violations can result in non-serious, serious or willful violations with penalties as high as $70,000 for each violation. If a subsequent inspection is performed and violations are found which have not been corrected from an original inspection,daily penalties could be levied resulting in substantial fines.
Compliance with OSHA regulations should be a factor when a property owner decides to use in-house employees for cleanups. In the long run, there may not be any savings to the employer. Furthermore, because of the employer’s lack of familiarity with the OSHA regulations governing the cleanup of hazardous sites,the employer could be subject to fines as a result of its failure to comply with the OSHA regulations.
Therefore, it may be prudent in the long run to retain a company whose business is devoted to doing only cleanups. This company will have the expertise and continuing obligations to protect its employees.
Gerard Giordano is special counsel at the law firm of Cole, Schotz, Meisel, Forman & Leonard, P.A., based in Hackensack, NJ. He is a member of the firm’s Environmental Department, and his practice focuses particularly on OSHA matters. Prior to practicing law, Mr. Giordano worked at the U.S. Department of Labor – Occupational Safety and Health Administration (OSHA) as an industrial hygiene compliance officer.
Thursday, February 12, 2009
Hidden Dangers on Area Playgrounds
By Anne Reynolds
NBCWashington.com
FALLS CHURCH, Va. -- Kids can pick up a lot of things on the local playground. Dirty needles shouldn't be one of them.
Police are warning parents in the Falls Church area to pay extra attention to their children at area parks and schools after several reports of children finding used needles.
At least six used, hypodermic needles have turned up at Lincoln Park; several more have been discovered near the playground at Thomas Jefferson Elementary School.
Police have posted signs in the area asking parents to be on the lookout for the dangerous needles. They are also increasing patrols in the area.
Parents say the discoveries make them uneasy.
"I have a 2-year-old who loves to run, especially in the bushes, so I have to be a little bit more careful when he goes in there now," Nora Hart said.
Kim Levinson called news of the dirty needles shocking.
"You almost feel like you're in a cocoon in this neighborhood," Levinson said.
Investigators don't know if the needles are dumped medical waste, or discarded drug paraphernalia. Either way, police say if you see one, stay away.
"We're asking for help and information. If you see anyone in the park after dark, or if you see a needle, call us and we can do a follow-up," Falls Church Deputy Police Chief Mary Gavin said.
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